All our items are shipped via DPD or Mainfreight, depending on weight, with tracking number, and arrive in a small bubble envelope or box with the necessary protection.
We process your order within 1 business day. Once your order is shipped, it may take 5 business days for your order to arrive, depending on your country and shipping method, as we offer a standard shipping method. The average delivery time for the standard shipping method is 5 business days. However, most orders arrive in Europe within 8 business days.
Barbecook offers a 14 day money back guarantee. If you aren’t satisfied with your purchase, please contact us via this link within 14 days after you have received your order. We’re happy to assist you in returning your order and in properly handling the refund.
Please contact us and we will try to solve your problem as soon as possible.