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Where can I buy a barbecook® product?
I cannot find a point of sale in my area.
How much does a barbecook® product cost?
Please send me a catalogue.
Can I buy a barbecook® product directly from you?
Where can I find spare parts?
The point of sale for the barbecook® in my area does not sell any spare parts.
Why should I register my barbecook®?
What is the warranty on my barbecook® product?
My barbecook® is still covered by warranty – what should I do in case of problems?
The spare part is not the same as the original one.
I cannot light my barbecook® according to the instructions!
The paint on my varnished barbecook® peels off.
The grill on which the charcoal lays is deformed; is this normal?
My stainless steel cooking pots and pans do not fade, contrary to my stainless steel barbecook®. This shows blue or brown spots; what is the reason?
It is known that a magnet does not stick on stainless steel. Nevertheless it sticks to some parts of the barbecook®.
Are the grills made of stainless steel?
The 'nose' of my barbecook® is melted.
A barbecook® pollutes less than a conventional barbecue.
Which charcoal should I use?
My grill is deformed?
What is better, an enamelled, stainless steel or cast iron finishing ?
I lost my manual.
Where can I find spare parts?
The barbecook® dealer in my area does not sell spare parts.
Which type of gas do I have to use?
Do I need lava stone?
How long should my barbecook® pre-heat?
Which pressure regulator do I need?
I lost my manual.
What is the warranty on my barbecook® product?
My barbecook® is still covered by warranty – what should I do in case of problems?
Where can I find spare parts?
The barbecook® dealer in my area does not sell spare parts.
The spare part is not the same as the original one.
What is better, an enamelled, stainless steel or cast iron finishing ?
How does induction work?
My cookery utensils don't work on the induction barbecue?
When barbecuing I get the error code E05.
Stainless steel parts fade under the influence of high temperatures.
Enamelled parts
Varnished parts
Chromium plated
Cast iron cooking material
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